The Canada Revenue Agency stopped processing all disability tax credit applications made by diabetics for a short time this past year, a senior CRA official told the Commons finance committee. See article.
The federal government announced this week that it will reinstate the Disability Advisory Committee, a body disbanded in 2006, to help the Canada Revenue Agency better deliver services to disabled taxpayers. See article.
CRA call centres blocked 54 per cent of the 53.5 million calls it received from taxpayers between March 2016 and March 2017, according to a report released by the Auditor General of Canada. See article.